{"id":6760,"date":"2026-07-27T13:14:55","date_gmt":"2026-07-27T11:14:55","guid":{"rendered":"https:\/\/saspi.es\/?p=6760"},"modified":"2026-07-27T13:14:58","modified_gmt":"2026-07-27T11:14:58","slug":"machinery-after-sales-service-support-saspi","status":"publish","type":"post","link":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/","title":{"rendered":"Commitment Beyond Delivery: How We Guarantee Durability with Our After-Sales Service"},"content":{"rendered":"\n

The relationship with our business partners does not end when a machine leaves our facilities in the Basque Country. On the contrary, that is exactly where our long-term technical commitment<\/strong> begins.<\/p>\n\n\n\n

We know that purchasing heavy machinery<\/a> is a strategic investment, and therefore, we focus our efforts on ensuring that each unit performs at its maximum capacity<\/strong>.<\/p>\n\n\n\n

Continuous Support to Prevent Unplanned Downtime<\/h2>\n\n\n\n

At Saspi<\/strong>, we structure our after-sales service<\/strong> to provide support that minimizes any risk of interruption in production lines.<\/p>\n\n\n\n

We support our customers’ technical teams through specialized and direct guidance, providing maintenance solutions that update and extend equipment performance<\/strong> over the years.<\/p>\n\n\n\n

As part of these solutions, we offer comprehensive machine inspection and repair services<\/strong>, also designed as preventive maintenance <\/strong>to detect and correct any anomalies before wear and tear or potential machine breakage points worsen.<\/p>\n\n\n\n

\n
\n

Original Parts and Spares Since the 1980s<\/h2>\n\n\n\n

To ensure maximum reliability, we agilely manage the supply of original components<\/strong>.<\/p>\n\n\n\n

Because we maintain the complete historical documentation of our machines, we have original parts and spares<\/strong> available even for models built since the early 1980s, guaranteeing that every replacement maintains the exact precision standards with which the machine was designed.<\/p>\n<\/div>\n\n\n\n

\n
\n
\n
\"\"<\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

Remote “On-Air” Assistance and Global On-Site Support<\/h2>\n\n\n\n

With the goal of providing an immediate response, we offer remote assistance and video call services<\/strong> for troubleshooting and machine repairs.<\/p>\n\n\n\n

Furthermore, we provide on-air (remote) machine software upgrades and updates<\/strong>, ensuring the customer’s equipment is always up-to-date and compliant with the latest regulations and trends.<\/p>\n\n\n\n

Finally, for operations requiring physical presence, we offer on-site technical assistance worldwide<\/strong>, backed by over 60 years of experience in the field.<\/p>\n\n\n\n

Durability Driven by Constant Attention<\/h2>\n\n\n\n

We firmly believe that a machine’s lifespan depends not only on the quality of the materials we manufacture with in our workshop, but also on the constant attention<\/strong> we provide to each unit once it is operational on the production floor.<\/p>\n\n\n\n

Our goal is for every customer to have the peace of mind that comes with having our team of engineers backing their daily productivity<\/strong>.<\/p>\n\n\n\n

If you wish to optimize the performance of your equipment or request technical assistance, you can contact us through our web form.<\/a><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

The relationship with our business partners does not end when a machine leaves our facilities in the Basque Country. On the contrary, that is exactly where our long-term technical commitment begins. We know that purchasing heavy machinery is a strategic investment, and therefore, we focus our efforts on ensuring that each unit performs at its…<\/p>\n","protected":false},"author":2,"featured_media":6734,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[138,139,140,141,130],"class_list":["post-6760","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar","tag-after-sales-service","tag-machinery-maintenance","tag-original-spare-parts","tag-remote-assistance","tag-saspi","category-1","description-off"],"yoast_head":"\nMachinery After-Sales Service & Support | Saspi<\/title>\n<meta name=\"description\" content=\"Discover Saspi's after-sales service: on-air remote support, original spare parts supply since the 1980s, and global technical assistance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Machinery After-Sales Service & Support | Saspi\" \/>\n<meta property=\"og:description\" content=\"Discover Saspi's after-sales service: on-air remote support, original spare parts supply since the 1980s, and global technical assistance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/\" \/>\n<meta property=\"og:site_name\" content=\"Fabricantes de maquinaria y herramientas para torniller\u00eda\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-27T11:14:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-27T11:14:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"533\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"marketing\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"marketing\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/\"},\"author\":{\"name\":\"marketing\",\"@id\":\"https:\/\/saspi.es\/#\/schema\/person\/244671d2833573bf41a2d00b34bbf38a\"},\"headline\":\"Commitment Beyond Delivery: How We Guarantee Durability with Our After-Sales Service\",\"datePublished\":\"2026-07-27T11:14:55+00:00\",\"dateModified\":\"2026-07-27T11:14:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/\"},\"wordCount\":377,\"publisher\":{\"@id\":\"https:\/\/saspi.es\/#organization\"},\"image\":{\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg\",\"keywords\":[\"after-sales service\",\"machinery maintenance\",\"original spare parts\",\"remote assistance\",\"Saspi\"],\"articleSection\":[\"Sin categorizar\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/\",\"url\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/\",\"name\":\"Machinery After-Sales Service & Support | Saspi\",\"isPartOf\":{\"@id\":\"https:\/\/saspi.es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg\",\"datePublished\":\"2026-07-27T11:14:55+00:00\",\"dateModified\":\"2026-07-27T11:14:58+00:00\",\"description\":\"Discover Saspi's after-sales service: on-air remote support, original spare parts supply since the 1980s, and global technical assistance.\",\"breadcrumb\":{\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#primaryimage\",\"url\":\"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg\",\"contentUrl\":\"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg\",\"width\":800,\"height\":533,\"caption\":\"Commitment Beyond Delivery: How We Guarantee Durability with Our After-Sales Service\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/saspi.es\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Commitment Beyond Delivery: How We Guarantee Durability with Our After-Sales Service\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/saspi.es\/#website\",\"url\":\"https:\/\/saspi.es\/\",\"name\":\"Fabricantes de maquinaria y herramientas para torniller\u00eda\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/saspi.es\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/saspi.es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/saspi.es\/#organization\",\"name\":\"SASPI\",\"url\":\"https:\/\/saspi.es\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/saspi.es\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/saspi.es\/wp-content\/uploads\/2024\/10\/saspi-logo.png\",\"contentUrl\":\"https:\/\/saspi.es\/wp-content\/uploads\/2024\/10\/saspi-logo.png\",\"width\":154,\"height\":154,\"caption\":\"SASPI\"},\"image\":{\"@id\":\"https:\/\/saspi.es\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/talleres-saspi\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/saspi.es\/#\/schema\/person\/244671d2833573bf41a2d00b34bbf38a\",\"name\":\"marketing\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/saspi.es\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/ce6d8201d97bca9c4c69ec73010093bd1201975e201ab6be633f5fb3099a96bb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/ce6d8201d97bca9c4c69ec73010093bd1201975e201ab6be633f5fb3099a96bb?s=96&d=mm&r=g\",\"caption\":\"marketing\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Machinery After-Sales Service & Support | Saspi","description":"Discover Saspi's after-sales service: on-air remote support, original spare parts supply since the 1980s, and global technical assistance.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/","og_locale":"en_US","og_type":"article","og_title":"Machinery After-Sales Service & Support | Saspi","og_description":"Discover Saspi's after-sales service: on-air remote support, original spare parts supply since the 1980s, and global technical assistance.","og_url":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/","og_site_name":"Fabricantes de maquinaria y herramientas para torniller\u00eda","article_published_time":"2026-07-27T11:14:55+00:00","article_modified_time":"2026-07-27T11:14:58+00:00","og_image":[{"width":800,"height":533,"url":"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg","type":"image\/jpeg"}],"author":"marketing","twitter_card":"summary_large_image","twitter_misc":{"Written by":"marketing","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#article","isPartOf":{"@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/"},"author":{"name":"marketing","@id":"https:\/\/saspi.es\/#\/schema\/person\/244671d2833573bf41a2d00b34bbf38a"},"headline":"Commitment Beyond Delivery: How We Guarantee Durability with Our After-Sales Service","datePublished":"2026-07-27T11:14:55+00:00","dateModified":"2026-07-27T11:14:58+00:00","mainEntityOfPage":{"@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/"},"wordCount":377,"publisher":{"@id":"https:\/\/saspi.es\/#organization"},"image":{"@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#primaryimage"},"thumbnailUrl":"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg","keywords":["after-sales service","machinery maintenance","original spare parts","remote assistance","Saspi"],"articleSection":["Sin categorizar"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/","url":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/","name":"Machinery After-Sales Service & Support | Saspi","isPartOf":{"@id":"https:\/\/saspi.es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#primaryimage"},"image":{"@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#primaryimage"},"thumbnailUrl":"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg","datePublished":"2026-07-27T11:14:55+00:00","dateModified":"2026-07-27T11:14:58+00:00","description":"Discover Saspi's after-sales service: on-air remote support, original spare parts supply since the 1980s, and global technical assistance.","breadcrumb":{"@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#primaryimage","url":"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg","contentUrl":"https:\/\/saspi.es\/wp-content\/uploads\/2026\/07\/saspi-asistencia-tecnica.jpg","width":800,"height":533,"caption":"Commitment Beyond Delivery: How We Guarantee Durability with Our After-Sales Service"},{"@type":"BreadcrumbList","@id":"https:\/\/saspi.es\/en\/machinery-after-sales-service-support-saspi\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/saspi.es\/en\/"},{"@type":"ListItem","position":2,"name":"Commitment Beyond Delivery: How We Guarantee Durability with Our After-Sales Service"}]},{"@type":"WebSite","@id":"https:\/\/saspi.es\/#website","url":"https:\/\/saspi.es\/","name":"Fabricantes de maquinaria y herramientas para torniller\u00eda","description":"","publisher":{"@id":"https:\/\/saspi.es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/saspi.es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/saspi.es\/#organization","name":"SASPI","url":"https:\/\/saspi.es\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/saspi.es\/#\/schema\/logo\/image\/","url":"https:\/\/saspi.es\/wp-content\/uploads\/2024\/10\/saspi-logo.png","contentUrl":"https:\/\/saspi.es\/wp-content\/uploads\/2024\/10\/saspi-logo.png","width":154,"height":154,"caption":"SASPI"},"image":{"@id":"https:\/\/saspi.es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/talleres-saspi\/"]},{"@type":"Person","@id":"https:\/\/saspi.es\/#\/schema\/person\/244671d2833573bf41a2d00b34bbf38a","name":"marketing","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/saspi.es\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/ce6d8201d97bca9c4c69ec73010093bd1201975e201ab6be633f5fb3099a96bb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ce6d8201d97bca9c4c69ec73010093bd1201975e201ab6be633f5fb3099a96bb?s=96&d=mm&r=g","caption":"marketing"}}]}},"_links":{"self":[{"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/posts\/6760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/comments?post=6760"}],"version-history":[{"count":19,"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/posts\/6760\/revisions"}],"predecessor-version":[{"id":6798,"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/posts\/6760\/revisions\/6798"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/media\/6734"}],"wp:attachment":[{"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/media?parent=6760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/categories?post=6760"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saspi.es\/en\/wp-json\/wp\/v2\/tags?post=6760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}